Returns

At Rehmat Store, customer satisfaction is our top priority. We stand firmly behind the quality, authenticity, and freshness of our products, ensuring that every order meets our high standards. Our goal is to make your shopping experience smooth, secure, and enjoyable from browsing our store to receiving your order at your doorstep. We are committed to building lasting relationships with our customers through honesty, reliability, and exceptional service you can trust every time you shop with us.

1. Return Eligibility

You can request a return within 30 days from the date of purchase in the following cases:

  • You find any issue or defect in the product.
  • The product is priced higher than expected.
  • You are not fully satisfied with your purchase.

2. Conditions for Return

  • The product must be in its original packaging with all labels intact.
  • Opened, used, or damaged products will not be accepted for return.
  • You must provide proof of purchase (order number, invoice, or receipt).

3. Return Process

  • Contact us via WhatsApp at +92 3333378800 to initiate your return request.
  • Send the product to our address via any reliable courier service.
  • Share the courier receipt with us on WhatsApp for tracking purposes.

3. Return Process

  • Contact us via WhatsApp at +92 3333378800 to initiate your return request.
  • Send the product to our address via any reliable courier service.
  • Share the courier receipt with us on WhatsApp for tracking purposes.

Return Address:
Rehmat Store
Jamal u Din Afghani Road, Near Jinnah Road, Quetta, Pakistan

4. Shipping Costs

  • Return shipping cost will be borne by the customer.
  • Resending cost (in case of replacement) will be covered by Rehmat Store.

5. Product Guarantee

We guarantee the quality of all our products and always strive to facilitate our customers in the best possible way.

6. Refunds & Replacements

  • Once we receive and inspect your returned product, we will process your refund or send a replacement as per your request.
  • Refunds will be made through the original payment method or any mutually agreed option.